Coin Flip Lab

Support & FAQ

Answers to common questions about Coin Flip Lab. If you encounter an issue, please review the relevant section below.

Getting Started

What is Coin Flip Lab?

Coin Flip Lab is a physics-based coin flipping app with realistic 3D simulation. Flip coins with authentic weight, motion, and sound. Choose from a variety of carefully crafted coin designs.

Does the app work offline?

Yes. Coin Flip Lab works completely offline. No internet connection is required at any point.

Are there in-app purchases or ads?

No. Coin Flip Lab is a single one-time purchase with no in-app purchases, subscriptions, or ads.

Using the App

How do I flip a coin?

Swipe up on the screen to toss the coin. The flip strength and spin are determined by the speed and angle of your swipe. You can also tap the dedicated flip button if you prefer not to use gestures.

Are the results truly random?

Yes. In flip mode, each outcome is determined by your device's cryptographically secure random number generator (the Web Crypto API, backed by the operating system's secure RNG). The coin animation is then choreographed to land on that result. This applies to both the flip button and swipe gestures — the outcome is genuinely unpredictable and suitable for real decisions.

Sandbox mode is separate. Outcomes emerge naturally from the physics simulation, where environmental factors such as surface angle and coin orientation can influence results. Because these conditions introduce subtle bias, sandbox outcomes are excluded from flip statistics to keep them clean.

Troubleshooting

The app is running slowly or stuttering.

Open the info menu and choose a lower graphics preset — this reduces the rendering load and usually resolves performance issues on older devices. You can also close other apps running in the background and restart Coin Flip Lab. If issues persist, restart your device.

The app crashes on launch.

Make sure your device's operating system is up to date. Try uninstalling and reinstalling the app. If you've enabled crash reporting in your device or platform settings, anonymous crash data is automatically shared with your operating system or distribution platform to help identify and fix the issue.

Sound is not working.

Check your device's volume and silent switch. Coin Flip Lab uses your device's audio settings, so if your phone is muted or in silent mode, the app will be silent too.

Privacy & Data

Does Coin Flip Lab collect my data?

No. Coin Flip Lab does not collect personal data, use analytics, display ads, or require an account. For full details, see the privacy policy.

Does the app use my location or camera?

No. Coin Flip Lab does not request access to your location, camera, microphone, photos, or contacts.

Still Need Help?

How do I report an issue?

Coin Flip Lab includes a built-in "Send feedback" option on the info page. Tapping it opens your email app with the relevant details pre-filled. This is the preferred way to report any issue — whether it's a bug, a translation error, or general feedback — as it helps us identify exactly which version and language you're using.

Contact us

If your question isn't answered above, you can reach out to contact@paniplex.com. Please review the FAQ first, as most common questions are addressed there.